Privacy Policy
Last updated:
This Privacy Policy explains how we collect, use and protect the personal information of visitors to this website. It is written to comply with the UK GDPR and the Data Protection Act 2018.
Who we are
For the purposes of this Policy, "we", "us" and "our" refer to the operators of the AiraBreeze website at https://techstrends.shop/airabreeze/uk/. If you have any question about your data, please contact us at support@techstrends.shop.
What information we collect
- Information you give us: your name, email, delivery address, phone number and payment details when you place an order or contact support.
- Information collected automatically: IP address, device type, browser, pages visited, referrer URL, time on page and general geographic region.
- Cookies and similar technologies: we use cookies for essential site functions, analytics (Google Analytics) and session recordings (Microsoft Clarity) to understand how the site is used and improve it.
How we use your information
- To process, fulfil and deliver your orders
- To handle returns, refunds and customer support
- To detect and prevent fraud
- To improve our website, product and content
- To send order-related communications
- To comply with our legal obligations
Lawful bases (UK GDPR)
We process your data under one or more of the following lawful bases: performance of a contract (order fulfilment), legitimate interests (site security, analytics), consent (optional cookies) and legal obligation (tax records).
Sharing your information
We only share your data with providers who help us run the business: payment processors, delivery partners, hosting providers, email providers and analytics tools. We do not sell your personal data to third parties.
International transfers
Some of our providers process data outside the UK/EEA. Where they do, we rely on appropriate safeguards such as UK IDTA or EU Standard Contractual Clauses.
How long we keep your data
Order records are retained for 6 years to meet UK tax obligations. Marketing preferences are kept until you unsubscribe. Analytics data is retained per the provider's default settings.
Your rights
Under UK GDPR you have the right to access, correct, delete, restrict or object to processing of your personal data, and the right to data portability. To exercise a right, email support@techstrends.shop. You may also lodge a complaint with the UK Information Commissioner's Office (ico.org.uk).
Cookies
You can manage cookies via your browser settings. Disabling essential cookies may prevent parts of the site from working correctly.
Changes to this policy
We may update this policy from time to time. The date at the top of this page reflects the latest revision.